RingByName Integrates Communications and Messaging Platform Into More Than 750 Workplace Apps Through New Partnership

New Integration With Zapier Expands Cloud Communications, Collaboration Across Vast Landscape of SaaS Apps That are Integral Tools for Today’s Workplace

MIAMI–(BUSINESS WIRE)–RingByName, a leading provider of cloud business communication and collaboration solutions, today announced their integration with Zapier, a Web app automation service, that embeds RingByName into more than 750 workplace SaaS applications. Available immediately, this integration makes voice and messaging capabilities an integral part of the everyday business workflow in workplaces around the world. The directory of plug-ins is available online at http://www.ringbyname.com/marketplace/.

RingByName teams up with Zapier to connect to more than 750 popular business apps including Google Docs, Salesforce

Through this integration, any business currently using Zapier to automate custom workflows can improve sales and customer service and streamline internal communications. Because the integration occurs on the existing Zapier platform, companies don’t need to invest any development resources to enable RingByName’s capabilities.

“Communication and collaboration are part of an integrated workflow for the modern workforce,” said Matt Bramson, Chief Growth Officer of RingByName. “The launch of the Zapier and RingByName integration automates and improves workflows unlocking value and savings.”

RingByName’s integration with Zapier makes infusing business communications into every aspect of work even easier and more cost-effective. Customers are now able to set automated responses for missed calls via SMS, Gmail, or team messaging; archive voice recordings or email attachments in Box® or Google Drive™ folders; and kick off a Salesforce or Intercom ticket in response to phone calls from specific numbers.

Some of the more notable apps into which RingByName can be integrated easily and quickly include: Google Drive™, Google Sheets™, Evernote®, Twitter®, Salesforce®, Dropbox®, WordPress®, Google Calendar™, Gmail™, MailChimp®, Trello®, HubSpot®, Asana™, GitHub®, LinkedIn®, Eventbrite®, Buffer™, PayPal®, and Zendesk®.

“Today’s workplaces need the ability to easily embed their communications functions into all their other business software apps to maximize efficiency in both internal and external communications,” said Anderson Ouriques, Applications Development Manager at RingByName. “This integration with Zapier is the easiest solution available for embedding communications into many business applications.”

Businesses can create their own custom automations and workflows, including the following:

  • Archive a new call recording into a Box or Google Drive folder
  • Send an email response via Gmail upon receipt of a new voicemail message
  • Send an SMS to a support queue after a missed call from a customer
  • Create a new Google Sheets row after ending a phone call
  • Post a message in Salesforce after receiving a missed call
  • Send an automated Gmail email or Slack message after receiving a new phone call

About RingByName

RingByName is a cloud-based communications platform for businesses of all sizes and types. It helps companies build and retain relationships with their customers while running more smoothly. RingByName offers innovative features including a free web and mobile app so that companies can stay in touch anytime, anywhere. RingByName is headquartered in Miami, Florida and boasts hundreds of thousands of customers in 70 countries worldwide. For more information visit http://www.ringbyname.com

Contacts

RingByName
Matt Bramson, 305-728-6420
matt.bramson@ringbyname.com

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Google Docs

Google Docs is a free, web-based application
in which documents and spreadsheets can be
created, edited, and stored online. With
RingByName and Google Docs you can...

• Automated activity reports
• Contact lists

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Tweeter

Tweeter is a social media communications tool

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• Retrieve and display a caller's Twitter profile
• Send a person or group a tweet when a call is
missed or message is left

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Salesforce

Salesforce is the world's #1 Customer Relationship
Management (CRM) platform. With RingByName
and Salesforce you can...

• Sync Activities
• Unify reports

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Gmail

Gmail is a free, web-based email service.
With RingByName and Gmail you can...

• Act on notifications
• Backup information

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Quickbooks

Quickbooks is an accounting software
packaged, developed and marketed by Intuit.
With RingByName and Quickbooks you can...

∙ Bill for calls by duration
∙ Display account information during calls

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Zoho

Zoho is a suite of online business productivity
tools and SaaS applications.With RingByName
and Soho CRM you can...

∙ Sync phone activity
∙ Unify reports

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Hubspot

Hubspot is an inbound marketing and sales
software that helps companies attract visitors,
convert leads, and close customers. With
RingByName and Hubspot you can...

∙ Sync phone activity
∙ Unify reports

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Zendesk

Zendesk is not just another help desk tool.
It is the easiest and fastest way to great
customer service. With RingByName and
Zendesk you can...

• Auto-create tickets on inbound calls
• Retrieve open tickets during calls

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SugarCRM

SugarCRM is the world's largest open
source CRM software. With RingByName
and SugarCRM you can...

∙ Sync phone activity
∙ Unify reports

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Highrise

Highrise is a leading CRM tool. With
RingByName and Highrise you can...

∙ Sync phone activity
∙ Unify reports

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Freshbooks

Freshbooks is a cloud-based accounting
software designed for small business owners.
With RingByName and Freshbooks you can...

∙ Bill for calls by duration
∙ Display account information during calls

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LinkedIn

LinkedIn is a business and employment
oriented social networking service through
websites and mobile apps. With RingByName
and LinkedIn you can...

∙ Retrieve LinkedIn contact during calls
∙ Append LinkedIn information & photo
to contacts

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Evernote

Evernote is a cross-platform, freemium
app designed for note taking, organizing,
and archiving. With RingByName and
Google Drive you can...

∙ Convert missed calls and voicemails to notes
∙ Display relevant notes during calls

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Facebook

Facebook is a social networking site that
makes it easy for you to connect and share
with your family and friends online. With
RingByName and Facebook you can...

∙ Retrieve facebook friends during calls
∙ Append Facebook info & photos to contacts

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Zillow

Zillow is the leading real estate and rental
marketplace dedicated to empowering
consumers and real estate professionals.
With RingByName and Zillow you can...

∙ Retrieve property details during calls
∙ Automate reports of contacts & callers
with Zillow info appended

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SMS by Zapier

SMS or Short Message Service is another
word for text messaging and it's become
a popular business communications tool.

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ClickFunnels

A marketing tool to sell and create sales funnels.
With RingByName and ClickFunnels you can...

∙ Sync phone & web activitiy
∙ Unify sales channels

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Yealink SIP-T23G features intuitive user interface and enhanced functionality
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