RingByName comes with a ton of free features!

 

Advanced Call Routing

 

With RingByName advanced call routing, callers are automatically recognized by the smart receptionist and greeted by name. The smart receptionist intelligently remembers whom they spoke with last and offers to connect them again. Advanced call routing greatly improves customers' calling experience and keeps them calling back.


Let's say your favorite customer, Becky, has a history of calling to ask quick questions and she always asks to speak with Paul. With RingByName, Becky's call history will be logged in the system, so the next time she calls, she will be greeted warmly by name and offered to connect with Paul. This neatly avoids a receptionist or having to dial in a certain extension.


Your team members will love this feature because it allows them to easily build better relationships with individual customers. Plus, it shows customers that your team members are real people with individual phone numbers and real roles at your company.

 

Advanced Call Routing


 

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