Select a Cloud Plan for Your Business
Choose from our three flagship plans — Essential, Advanced, and Enterprise — plus our dedicated Call Center solution. Every plan includes our full suite of Advanced PBX Features, mobile & desktop apps, and 24/7 technical support. Prices shown reflect our annual plan for 2–19 users.
USA & Canada
USA & Canada
Worldwide
Volume & Contract Pricing (per user / month)
| Plan & Billing | 1 User | 2–19 Users | 20–99 Users | 100–999 Users | 1,000+ Users |
|---|---|---|---|---|---|
| Essential Annual payment | $34.95 | $28.95 | $24.95 | $21.95 | $19.95 |
| Essential Monthly — 36-mo contract | $37.95 | $27.95 | $24.95 | $22.95 | Contact Sales |
| Essential Month-to-month | $44.95 | $34.95 | $31.95 | $29.95 | Contact Sales |
| Advanced Annual payment | $44.95 | $34.95 | $31.95 | $29.95 | Contact Sales |
| Advanced Monthly — 36-mo contract | $47.95 | $37.95 | $34.95 | $32.95 | Contact Sales |
| Advanced Month-to-month | $54.95 | $44.95 | $41.95 | $39.95 | Contact Sales |
| Enterprise Annual payment | $54.95 | $44.95 | $41.95 | $39.95 | Contact Sales |
| Enterprise Monthly — 36-mo contract | $57.95 | $47.95 | $44.95 | $42.95 | Contact Sales |
| Enterprise Month-to-month | $64.95 | $54.95 | $51.95 | $49.95 | Contact Sales |
Hosted PBX Service Specifications
By delivering the capabilities of a PBX through the internet, RingByName provides incredibly powerful functions and VoIP phone system features at a fraction of the cost of legacy solutions. Below is our complete feature catalog organized by category.
Service & Protocols
- Protocol: SIP
- Audio Codecs: G.722, G.729, G.711, OPUS, SPEEX
- Video Codecs: H.263, H.264
- Fax over IP: T.38
Traditional Phone Features
- Caller ID Number & Caller ID Name
- Call Waiting with Caller ID
- 911 Emergency Calling
- Blind Call Transfer
- Attended Transfer
- Three-Way Calling
- Do Not Disturb
Management Controls
- Online Management Portal
- Multi-Tenant Support
- Reporting and Analytics
- Remote Device Provisioning
- Granular User Permissions
- Operator Panel Presence
Voicemail
- Unlimited Voicemail Capability
- Voicemail Notification to Email
- Voicemail Notification to Mobile App
- Individual Custom Greeting
- Remote Voicemail Access
Call Routing
- Advanced Follow Me Services
- Call Forwarding
- Internal & External Transfer
- Hunt Group / Department Rollover
Next Generation Features
- Voicemail to Email
- SMS Messaging
- Text-to-Speech Engine
- Browser Plugin for Click-to-Dial
- Global Directories
- Office 365 Integration
- Salesforce Integration
Answering & Call Handling
- Automated Custom Tree
- Fully Customizable Greetings
- Welcome Back Routing™
- Greet By Name™
- Call Parking & Call Forwarding
- Intercom Paging
- DID Support
- Notification to Cell Phone
- Busy Line Feature (BLF)
- Call Blocking (Blacklist)
- Remote Call Pickup
Contact Center
- Agent Queues
- Agent Control of Status
- Call Whisper (Monitor, Whisper, Barge)
- On Hold Time Reporting
- Manager Monitoring Screen
What’s Included in Every Plan
Every RingByName subscription — Essential, Advanced, and Enterprise — includes our complete suite of advanced PBX features, applications, reporting tools, and multi-language support at no additional cost.
Advanced PBX Features
- Virtual Receptionist (Auto Attendant)
- Business Hours Rules
- Device & Mobile Compatibility
- Call Screening
- Text-to-Speech
- Star Transfer
- Call Presence
- 3-Way Calling
- Call Queuing
- Remote Call Pickup
Greetings
- Auto Attendant
- Greet By Name
- Customized Greetings
Applications
- Web and Mobile Apps
- Click-to-Call Browser Extension
- Dial-in Teleconference
- Video Conference & Collaboration
- Online Management & Admin
Reporting & Monitoring
- Call Reporting & Analytics
- Real-time Presence and Status
- Real-time Activity Log
- Real-time Call Monitoring
- Whisper Mode
- Call Barge
Contact Management
- Easy Address Book Importing
- Built-in Contact Management
Messaging
- Business SMS — Main number or direct
- Voicemail to Email
- Integrated Message Alerts
- R! Chat
- R! Voicemail Transcription
Management Portal
- Single and multi-location management portal
- Granular user permissions
- Remote device provisioning
- Multi-tenant support
Multi-Language Support
- Web & Mobile App in English, Spanish, Portuguese
- Language auto-updates prompts (voicemail, TTS)
- Independent language per user (one account, many languages)
Add-Ons & Upgrades
Supercharge your RingByName experience with premium add-ons. Some features are included in the Advanced and Enterprise plans — upgrade your plan or add features à la carte.
| Add-On | Description | Essential | Advanced | Enterprise | Call Center |
|---|---|---|---|---|---|
| EFax | Small business faxing, up to 1,000 pages/month | $19.95 /line | ✓ | ✓ | ✓ |
| Call Recording | Inbound/outbound recording — billed system-wide by user count | $10.50 /user | $10.50 /user | ✓ | ✓ |
| Enhanced CRM | Full-featured CRM with integrations & automation | $39.95 /user | $39.95 /user | $39.95 /user | ✓ |
| Contact & Call Center | Agent queues, routing, monitoring & reporting | $0.02 /min | $0.02 /min | $0.02 /min | 10K min/user then $0.02/min |
| Advanced Call Routing | Custom routing flows for complex call scenarios | Contact Us | Contact Us | Contact Us | Contact Us |
| R! Bridge | Enterprise bridging service for large organizations | Call Us | Call Us | Call Us | Call Us |
| RingByName Softphone — Mobile | Mobile softphone application (iOS & Android) | $5.00 /license | $5.00 /license | $5.00 /license | $5.00 /license |
| RingByName Softphone — Desktop | Premium desktop softphone application (Windows & Mac) | $5.00 /license | $5.00 /license | $5.00 /license | $5.00 /license |
| R! Transcription | 6,000 transcription minutes/month — requires Call Recording | $54.00 | $54.00 | $54.00 | $54.00 |
| PII Redaction | Auto-redact names, SSNs, credit cards, addresses & more from recordings | $0.10 /hour | $0.10 /hour | $0.10 /hour | $0.10 /hour |
| Smart Text | AI Voice-to-Text Alerts | $150 /license | $150 /license | $150 /license | $150 /license |
| QSpace | Real-time single-dashboard view of all user call activity & status | $125.00 | $125.00 | $125.00 | $125.00 |
| Device Management | Monitor all devices connected to all users in the account | $19.95 /acct | $19.95 /acct | $19.95 /acct | $19.95 /acct |
* Call recording is a system-wide feature and is billed by total number of users; it cannot be billed individually.
✓ = Included at no additional cost with the plan.
Additional Services
R! OperatorX — AI-Powered Services
OperatorX brings next-generation AI voice capabilities to your RingByName account. Enable AI receptionists, automated call handling, and knowledge-base-driven interactions for your business.
| Service | Description | Price |
|---|---|---|
| R! OperatorX License | Enables AI functionality on the account — required for all OperatorX services | $0.00 |
| R! OperatorX — 100 Mins | Usage package that includes 100 AI minutes | $36.00 |
| R! OperatorX Concurrent Session | Controls how many simultaneous AI calls can occur at once. Accounts do not include any concurrent sessions by default — customers purchase total sessions needed (1 session = 1 product, 2 sessions = 2 products, etc.). | $16.00 |
| R! OperatorX Knowledge Base | Optional. Allows customers to add URLs, input text, or upload files (each file up to 100MB). Multiple items of each type can be added. One product per account. | $19.95 |
VoIP Phone Hardware
RingByName’s platform is compatible with almost any SIP device. Our experts recommend Yealink phones for their sleek design, efficiency, and wireless options. We offer a 2+ year rental plan with free replacement phones if yours is defective during that time — a value you won’t find anywhere else.
Easy self-installation with free phone support. Replacement phones shipped at no additional cost during your rental plan.
Way More Than a Business Phone Service
RingByName stands apart from other VoIP providers with customer-focused care, unparalleled tracking and metrics, and thousands of integrations. Every plan includes all of the following at no extra cost.
Recognized by the Industry
Software Advice Most Recommended 2021 •
GetApp Category Leader — Business Phone Systems •
Software Advice Best Customer Support 2021 •
Capterra — Ease of Use & Best Value 2021 •
Capterra Shortlist 2021
Support You Can Count On
24 x 7 Technical Support
- Business hours: Phone & Online
- Free phone support for self-installation
- Fast response times
- Available via web chat and email
Trusted by Businesses
- HIPAA Compliant
- Better Business Bureau A+ Rating
- Powered by InPhonex Group
- Serving customers nationwide
- 36-month contract term
Ready to Transform Your Business Communications?
Get started with RingByName today
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