RingByName vs. RingCentral

We offer you a comparison of what are considered to be the best quality business VoIP phone services that are available in the market today. Both RingByName www.ringbyname.com and Ring Central www.ringcentral.com offer an innovative suite of services designed to help businesses grow by providing them with tools that will help them win and keep more customers, along with a superior cloud business phone service solution.
All features except those detailed below are comparable. Our data shows that RingByName is superior in the suite of services provided, especially when it comes to having CRM capability where notes on each call can be posted and shared with colleagues. In addition, unlimited calling to 67 countries is available for only an additional $10 per month; RingCentral doesn’t offer unlimited international calling.

A Word on Pricing.

On average, RingByName services are 30% below RingCentral pricing. RingByName applies an additional tax of 10% on its services while RingCentral applies a whopping 47% tax added to your bill.

Savings over RingCentral

30%

Our Taxes

10%

RingCentral Taxes

47%

Comparison

(Click for details)

CRMGREAT

$ 99

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  • RingByName offers a CRM, a customer relationship management software within the phone system portal.
  • This CRM feature is designed to help your business win and keep more customers, within  the CRM notes can be saved and shared, events can be scheduled and much more.
  • This unique feature is currently included at no extra cost. In fact, RingByName is the only cloud-based business phone service that offers this feature.
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CRMWEAK

$ 200

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  • RingCentral currently offers integrations with other CRM providers such as Salesforce, these services can be costly.
  • RingCentral does not offer support for the CRM integrations meaning that you will have to deal with multiple vendors to resolve any issues.

Star TransferGREAT

$ 99

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  • With Star Transfer your mobile phone gains the ability to transfer calls anywhere just like if you were in the office using your desktop phone.
  • Transfer calls to colleagues or move an active call to or from your mobile, talk about MOBILITY!
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Star TransferWEAK

$ 200

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  • RingCentral offers a touch tone command feature where user can place callers on hold and transfer calls to any number through the use of the dial pad.

Call PresenceGREAT

$ 99

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  • RingByName’s web & mobile application allows users to see the status of all extensions within the system.
  • Tell who’s on the phone and with whom they are speaking to at a glance.
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Call PresenceWEAK

$ 200

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  • RingCentral offers presence monitoring throughout all users and RingCentral approved devices.

Click2Call ExtensionGREAT

$ 99

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  • Allows you to launch calls from within your browser and integrates your RingByName system with your existing web based CRM or software.
  • Basically this extension allows phone numbers to become “clickable” and allows you to launch calls from any website you visit on your Google Chrome browser.
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Click2Call ExtensionWEAK

$ 200

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  • RingCentral offers a solution called Callout but it only works within the RingCentral application/webapp.
  • This solution does not make any numbers “clickable” on other browsers.

Advanced Call RoutingGREAT

$ 99

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  • Calls can be routed through menus, to departments, or to individuals within your organization.
  • RingByName also features simultaneous routing of calls to cell phones. Not only does RingByName offer these basic call routing features but our advanced feature such as RingByName is what makes us stand out.
  • When a client/customer is saved in our CRM, our system will greet the caller by name and ask the caller if they would like to be routed to the last person they spoke to the last time they called your organization.
  • Thus giving the customer a superior experience by saving them time and the frustration of going through an automated menu to get to a live person within your organization.
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Advanced Call RoutingWEAK

$ 200

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  • RingCentral offers advanced call routing features, where callers can be directed to custom greetings and menus depending on administrator selected scheduling rules.

International CallingGREAT

$ 99

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  • RingByName currently offers a World User that allows unlimited calling to over 67 countries .
  • Using the World User is as easy as picking up the phone and dialing the desired number with the country code first, no need for pins or dial out numbers!
Sign up now!

International CallingWEAK

$ 200

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  • RingCentral does not currently offer a solution for international calling.
  • If there is a need to dial internationally they offer a pay per minute solution.

Conclusion

It is clear from this comparison that in addition to at least a 30% savings, the features that RingByName offers far exceed those of RingCentral. For your convenience, you may reach RingbyName at sales@rinbyname.com or call 1-800-345-7464.