Select a Cloud Plan for Your Business

Choose from our three flagship plans — Essential, Advanced, and Enterprise — plus our dedicated Call Center solution. Every plan includes our full suite of Advanced PBX Features, mobile & desktop apps, and 24/7 technical support. Advanced PBX Features are billed at $29.95 per month per account (not per user).

Essential
$28.95
per user / month
Unlimited
USA & Canada
Advanced
$34.95
per user / month
Unlimited
USA & Canada
Enterprise
$44.95
per user / month
Unlimited
Worldwide
Call Center
Call Us
Custom pricing
855-345-RING

Volume & Contract Pricing (per user / month)

Plan & Billing1 User2–19 Users20–99 Users100–999 Users1,000+ Users
Essential
Annual payment		$34.95$28.95$24.95$21.95Contact Sales
Essential
Monthly — 36-mo contract		$31.95$25.95$22.95$19.95Contact Sales
Essential
Month-to-month		$44.95$34.95$31.95$29.95Contact Sales
Advanced
Annual payment		$44.95$34.95$31.95$29.95Contact Sales
Advanced
Monthly — 36-mo contract		$41.95$31.95$28.95$26.95Contact Sales
Advanced
Month-to-month		$54.95$44.95$41.95$39.95Contact Sales
Enterprise
Annual payment		$54.95$44.95$41.95$39.95Contact Sales
Enterprise
Monthly — 36-mo contract		$51.95$41.95$38.95$36.95Contact Sales
Enterprise
Month-to-month		$64.95$54.95$51.95$49.95Contact Sales
How to count users: Count the number of devices you need — desk phones, softphones, and conference phones. Each device counts as one user. For Superuser Management options, contact our sales team.

Hosted PBX Service Specifications

By delivering the capabilities of a PBX through the internet, RingByName provides incredibly powerful functions and VoIP phone system features at a fraction of the cost of legacy solutions. Below is our complete feature catalog organized by category.

Service & Protocols

  • Protocol: SIP
  • Audio Codecs: G.722, G.729, G.711, OPUS, SPEEX
  • Video Codecs: H.263, H.264
  • Fax over IP: T.38

Traditional Phone Features

  • Caller ID Number & Caller ID Name
  • Call Waiting with Caller ID
  • 911 Emergency Calling
  • Blind Call Transfer
  • Attended Transfer
  • Three-Way Calling
  • Do Not Disturb

Management Controls

  • Online Management Portal
  • Multi-Tenant Support
  • Reporting and Analytics
  • Remote Device Provisioning
  • Granular User Permissions
  • Operator Panel Presence

Voicemail

  • Unlimited Voicemail Capability
  • Voicemail Notification to Email
  • Voicemail Notification to Mobile App
  • Individual Custom Greeting
  • Remote Voicemail Access

Call Routing

  • Automated Custom Tree
  • Welcome Back Routing™
  • Advanced Follow Me Services
  • Call Forwarding
  • Internal & External Transfer
  • Hunt Group / Department Rollover

Integrations & Platform Capabilities

  • HubSpot Integration
  • SMS Messaging
  • Text-to-Speech Engine
  • Browser Plugin for Click-to-Dial
  • Global Directories
  • Office 365 Integration
  • Salesforce Integration

Answering & Call Handling

  • Fully Customizable Greetings
  • Greet By Name™
  • Call Parking & Call Forwarding
  • Intercom Paging
  • Busy Line Feature (BLF)
  • Call Blocking (Blacklist)
  • Remote Call Pickup

Contact Center

  • Agent Queues
  • Agent Control of Status
  • Call Whisper (Monitor, Whisper, Barge)
  • On Hold Time Reporting
  • Manager Monitoring Screen

What’s Included in Every Plan

Every RingByName subscription — Essential, Advanced, and Enterprise — includes our complete suite of advanced PBX features, applications, reporting tools, and multi-language support at no additional cost.

Advanced PBX Features

  • Virtual Receptionist (Auto Attendant)
  • Business Hours Rules
  • Greet By Name
  • Customized Greetings
  • Call Screening
  • Text-to-Speech
  • Star Transfer
  • Call Presence
  • 3-Way Calling
  • Call Queuing
  • Remote Call Pickup

Applications

  • Web and Mobile Apps
  • Click-to-Call Browser Extension
  • Dial-in Teleconference
  • Video Conference & Collaboration
  • Online Management & Admin

Reporting & Monitoring

  • Call Reporting & Analytics
  • Real-time Presence and Status
  • Real-time Activity Log

Contact Management

  • Easy Address Book Importing
  • Built-in Contact Management

Management Portal

  • Single and multi-location management portal
  • Granular user permissions
  • Remote device provisioning
  • Multi-tenant support

Multi-Language Support

  • Web & Mobile App in English, Spanish, Portuguese
  • Language auto-updates prompts (voicemail, TTS)
  • Independent language per user (one account, many languages)

Add-Ons & Upgrades

Supercharge your RingByName experience with premium add-ons. Some features are included in the Advanced and Enterprise plans — upgrade your plan or add features à la carte.

Add-OnDescriptionEssentialAdvancedEnterpriseCall Center
Electronic FaxSmall business faxing, up to 1,000 pages/month$19.95 /line✓✓✓
Call RecordingInbound/outbound recording — billed system-wide by user count$10.50 /user$10.50 /user✓✓
Enhanced CRMFull-featured CRM with integrations & automation$39.95 /user$39.95 /user$39.95 /user✓
Contact & Call CenterAgent queues, routing, monitoring & reporting$0.02 /min$0.02 /min$0.02 /min10K min/user
then $0.02/min
Advanced Call RoutingCustom routing flows for complex call scenariosContact UsContact UsContact UsContact Us
R! BridgeBridging Avaya™ extensions with RingByName extensions (bi-directional)Call UsCall UsCall UsCall Us
R! Softphone — MobileMobile softphone application (iOS & Android)$5.00 /license$5.00 /license$5.00 /license$5.00 /license
R! Softphone — DesktopDesktop softphone application (Windows & Mac)$5.00 /license$5.00 /license$5.00 /license$5.00 /license
R! Transcription6,000 transcription minutes/month — requires R! Call Recording Service$54.00$54.00$54.00$54.00
PII Redaction6,000 Personally Identifiable Information Redaction minutes/month — requires R! Transcription Service$12.00$12.00$12.00$12.00
Smart TextAI Voice-to-Text Alerts$150 /license$150 /license$150 /license$150 /license
QSpaceReal-time single-dashboard view of all user call activity & status$125.00 /license$125.00 /license$125.00 /license$125.00 /license
Device ManagementMonitor all devices connected to all users in the account$19.95 /acct$19.95 /acct$19.95 /acct$19.95 /acct

* Call recording is a system-wide feature and is billed by total number of users; it cannot be billed individually.
✓ = Included at no additional cost with the plan.

Additional Services

Additional Dial-in Teleconference — 5 participants per package for $14.95
Local & International Phone Numbers — Starts at $9.95 per number
Additional Toll-Free Numbers — Starts at $9.95 per number
Audio Conference Bridge — Optional module, contact us

R! OperatorX

OperatorX brings next-generation AI voice capabilities to your RingByName account. Enable AI receptionists, automated call handling, and knowledge-base-driven interactions for your business.

ServiceDescriptionPrice
R! OperatorX LicenseEnables AI functionality on the account — required for all R!OperatorX services$0.00
R! OperatorX 100 MinsUsage package that includes 100 AI minutes$36.00
R! OperatorX Concurrent SessionControls how many simultaneous AI calls can occur at once.$16.00
R! OperatorX Knowledge BaseOptional. Allows customers to add URLs, text, or upload files.$19.95

R! Branded Caller ID

BCID helps ensure your calls are recognized, trusted, and answered on participating customer carriers only, reducing missed connections and improving overall customer experience.

ServiceDescriptionPrice
BCID — Name OnlyDisplays your business name on the recipient’s phone when you place an outbound call.
Helps customers immediately recognize who is calling, increasing answer rates and building trust.		$0.04/per call
BCID — Name + LogoDisplays your business name along with your company logo on supported mobile devices.
Enhances brand visibility and gives your calls a professional, verified appearance.		$0.06/per call
BCID — Name + ReasonDisplays your business name along with a short call reason (e.g., “Appointment Reminder,” “Customer Support”).
Provides context to the recipient, making them more likely to answer important calls.		$0.07/per call
BCID — Name + Logo + ReasonDisplays your business name, logo, and a call reason on supported devices.
Delivers the most complete branded experience—combining identity, visual branding, and call context to maximize answer rates and customer engagement.		$0.09/per call

VoIP Phone Hardware

RingByName’s platform is compatible with almost any SIP device. Our experts recommend Yealink phones for their sleek design, efficiency, and wireless options. We offer a 2+ year rental plan with free replacement phones if yours is defective during that time — a value you won’t find anywhere else.

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Way More Than a Business Phone Service

RingByName stands apart from other VoIP providers with customer-focused care, unparalleled tracking and metrics, and thousands of integrations through third-parties.

HIPAA Compliant — Secure communications for healthcare
Cloud-based PBX — No hardware to maintain
Unlimited calling — USA, Canada, or Worldwide
R! OperatorX — AI-powered voice assistant & automation
Greet callers by name — Personalized experience
No setup or activation fees — Start immediately
Welcome Back Routing™ — Route callers to whomever they spoke with last
Seamless mobile & desk — Manage calls across all devices
CRM integrations — Google Contacts™, Salesforce™, Zoho™, and more
RingByName mobile app — iPhone™ and Android™
Keep your existing phone numbers — FREE number porting
New phone activation advisors — FREE setup assistance
Fast, free customer support — 24/7 availability
Upgrade or downgrade anytime — Flexible plans
Better Business Bureau A+ — Accredited and trusted

Recognized by the Industry

Support You Can Count On

24 x 7 Technical Support

  • Business hours: Phone & Online
  • Free phone support for self-installation
  • Fast response times
  • Available via web chat and email

Trusted by Businesses

  • HIPAA Compliant
  • Better Business Bureau A+ Rating
  • Powered by InPhonex Group
  • Serving customers nationwide
  • 36-month contract term

Ready to Transform Your Business Communications?

Get started with RingByName today

Call us today:
855-345-RING
(855-345-7464)
www.ringbyname.com
English  •  Español  •  Português

HIPAA Compliant  •  Powered by InPhonex Group
Better Business Bureau A+ Accredited

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