Quick, responsive support is, and always has been, an integral part of RingByName. Support is always available, from onboarding through ongoing upgrades, and new features. It’s part of everything R! does.
RingByName takes every measure to detect a potential problem before you even know something is wrong. Most the time, we can fix the problem remotely, but even if you need a technician at your business within hours, on a Saturday, at 10am, R! makes sure that happens. RingByName’s technology is in the cloud, but our support team in on the ground. This results in unrivaled uptime for RingByName users with greatly reduced technical support costs.