Insurance Answering Service and Business Phone Solutions

I nsurance professionals of all types can claim RingByName as a winning investment and a reliable phone service. Our cloud-based PBX with built-in CRM and smart virtual receptionist is the perfect combination to help your business capture more clients and never miss a beat. Looking to switch to another phone service? RingByName has proven to be the easiest to use. We have lower costs, and provide support personnel with whom you can communicate with easily at any time. RingByName has flexible features and plans offering insurance companies plenty of custom price savings options. Oh yes, we have reliable U.S. based support too.


Business phone services for insurance companies

Look like You Are in the Office All the Time

RingByName’s smart virtual receptionist greets your contacts by name and routes them to the person they spoke with last. This lets your customers build relationships with specific people on your team by easily getting them back in touch with the person handling their orders or inquiries. If a call goes to voicemail, the caller will hear a custom message or a scripted message read by our smart receptionist. If the caller chooses to leave a voicemail or a callback request, you will see a notification in both the RingByName desktop application and your email. RingByName routes calls to any PC, Mac, tablet or smartphone ensuring that calls do not get missed and communications continue to flow. Once the office is closed, RingByName will play a special “off-hours” message, and can route the caller to a team member’s mobile phone or simply take a message in the appropriate department. This assures you that all of your calls will be handled efficiently and professionally. Every time.

Look At All the Cool Stuff You Can Do with Your Phone

Okay, maybe cool isn’t the word you would use, but useful, sophisticated and awesome also come to mind. Anyway, here are a few things you’ll get with RingByName.

  • You can record announcements by phone, by uploading audio files, or by typing out calls scripts online to be read by our natural-sounding virtual receptionist.
  • You can track advertising effectiveness by directing calls to different mailbox extensions.
  • You can sound more professional with our smart virtual receptionist, advanced call routing and music-on-hold.

Time is Money

RingByName’s detailed call logs make it easy to track the time you spend on calls. So remembering who you spoke with and when is handled in RingByName and logged for you. You can also document what you spoke about by adding notes directly to the caller’s contact history.

  • Our easy to use software gives you access to every RingByName feature on a wide variety of devices. We also provide training based on your availability in case you need any instruction.
  • All the RingByName features serve to simplify your daily tasks while providing a sophisticated yet simple phone service. This gives you an edge over the competition.
  • Our 24/7 smart receptionist assists you in many ways. It routes calls to wherever you are plus plays customized greetings according to your on and off hours.
  • You can get all call logs, contact notes, and alerts in real time. So you can be up to date with your calls and tasks all the time.

 Make Your Life Easier with R!Fax and Cloud-based Voicemail to Email

We know you have to deal with hundreds of documents being sent to you everyday. So cut your filing work down to zero and receive all faxes in PDF or image format straight to your inbox for easy filing and saving. View your R!Faxes from your tablet, smartphone, PC or Mac whenever you wish. Check your voicemails from your phone or email, they will be cataloged and secured. You can listen to them on your computer, tablet or smartphone. Streamlining your day-to-day workflow and making yourself more efficient is something you can build on today.

Get the Tools You Need and Watch the Revenue Roll In

  • Free Phone Numbers: Choose new local numbers or transfer an existing number. Add toll free numbers for a small extra charge.
  • Customizable Greetings: Record professional company greetings with our IVR
  • Built-in CRM: Record notes, view detailed call logs, and receive voicemails to email, among many other features.
  • Advanced Call Routing: Forwards callers to the person they spoke with last
  • Mobile Versions: For Android and iPhone devices
  • Unlimited Extensions & Voicemail: Assign departments and employees their own extensions
  • Unlimited Calling to the US and Canada

Saving Your Insurance Agency Money Is Part Of Our DNA

Many insurance agencies find that RingByName costs less. That’s less than a traditional PBX system. Less than a big phone company system. And less than just about any phone system on the market. We offer flat-fee calling plans that include unlimited domestic long distance calling to the US and Canada along with incredibly low priced rates for international calling. If your company has multiple offices, you can save even more by leveraging a single VoIP network for voice and data – and reach everyone in the firm, regardless of their location, just by dialing an extension. We’re great at saving you money. We can figure out even more ways to save you money by talking with you, figuring out what you need and designing a plan that’s really efficient. So call us today and we can begin what we hope to be a long relationship.

You get all this for one low price:

  • Reliable phone service with unlimited calls to US and Canada
  • English-speaking, US-based activation specialists to help get you setup, at no cost
  • No Setup Fees, no contracts required