Medical Office Answering Service and Customer Relationship Management

M edical practices with one or multiple locations can benefit greatly from RingByName. Our hosted business phone service helps streamline your practice. We provide a smart virtual receptionist to greet your patients and vendors. Then, all calls are transferred to the proper location and person. RingByName works simultaneously on your tablet, smartphone and computer. Easily track calls, organize your contacts, and playback voicemail from your e-mail inbox. Unify all of your locations and pay just a single bill for all of them thus eliminating redundant costs and saving you time.

answering service for doctors office

Look Like You Are In the Office All the Time

Are you a Pediatrician receiving calls at all hours from anxious parents? Doctors often have major expenses keeping staff available for phone calls at all times of the day and night. The good news is you can reduce unnecessary costs and improve your patients’ calling experience with RingByName. Set a different greeting for afterhours instructing patients to leave a voicemail at the appropriate extension or transfer to the on-call staff in case of an emergency.

Do you travel around during regular hours? Take RingByName with you on your smartphone or tablet. You’ll never miss an important call and your patients will be more satisfied because they can reach you.

Look At All the Cool Stuff You Can Do with Your Phone

Our simple to use technology allows you to transfer calls between phones, receive voicemail to email, program a smart receptionist to do your bidding for you, record calls, and so much more.

  • You can forward calls to your cell phone and get the same information and functionality you would get if you were in the office.
  • You can check your voicemails from your email ensuring you never miss a message and can catalog important messages for later.
  • You can have calls transferred from anyone in your office to your desktop IP phone, cell phone or landline no matter where you are simply by dialing an extension.

RingByName offers a leasing plan for IP Phones. A 1, 2 or 3 year contract is needed for leasing qualification. Please consult with your sales agent about this program.

Secure Hosting: We understand how important it is to keep personal information private, safe, and secure, especially in healthcare. Our proprietary technology secures your calls and information.

Your Profit Is Being Squeezed and Time Is Money

RingByName not only reduces your phone bill, it is guaranteed to improve communication between your patients and employees. When your patients call back, our smart receptionist remembers who they spoke with last and then offers to connect them with that person, saving your patients’ time and improving their relationship with your staff members.

Receive Faxes as Digital Documents in Your Email for Easy EMR or EHR Upload

With RingByName R!Fax, incoming faxes are sent to a specified email address as either a PDF or image file. From there, your staff can save all necessary forms and paperwork to your office computer and upload these faxes into your EMR or EHR.

Saving Your Medical Practice Money Is Part Of Our DNA

Reduce overhead and get many more useful tools than your current phone service. RingByName provides crystal clear call quality and it works on almost any device. With the tools RingByName offers, you can connect multiple office locations or simply setting up multiple virtual extensions, allowing you to cut costs and giving you the flexibility you need in today’s mobile age. You’re guaranteed to see a boost in productivity both in and out of the office and your patients will report greater satisfaction with your service. Stat.

Medical Specialties that Love RingByName Small Biz VoIP

  • Veterinary
  • Plastic Surgery
  • Allergy & ENT
  • Dermatology
  • Family Practice
  • Dental
  • And More