If you have never used VoIP equipment and you don’t want to be swindled by a sleazy VoIP provider, then this blog post should help. We offer a few insights regarding VoIP equipment, what you should know, and what the best course of action is.
You may find our VoIP equipment guides useful as well.
VoIP Equipment FAQs
- All VoIP equipment is interchangeable. You can use a phone from your previous VoIP provider when you switch to a new provider.
- VoIP requires equipment to make and receive calls. You can use a traditional phone, a smart phone, or a computer and headset.
- You will need a reliable connection to the internet to effectively use VoIP. The router you use should be able to handle the volume of calls you expect to make and receive. It’s recommended that you have an upload and download speed of 90 Kbps for each active phone call you expect to have. Check your internet speed here.
- Your office network needs to be setup already. If you have a server or even a local server for employee access, then you are likely already setup to begin using VoIP.
- You can purchase preowned VoIP equipment and use it with another VoIP provider. But remember, it will be difficult to trouble shoot problems if your VoIP provider doesn’t know anything about the VoIP equipment you purchased. Bigger VoIP providers will also outright refuse to offer support on non-brand devices.
- If your phone doesn’t have the physical capabilities to use certain VoIP features, then you won’t be able to use them.
- VoIP phones will last as long as traditional phones. Like most technology, every year there are more and more features added to VoIP equipment, but you won’t have to upgrade constantly. Many businesses will use the same phones for 3 or 4 years before looking for an upgrade.
VoIP hardware is not as tricky as you may think. VoIP providers have been working tirelessly for years to ensure that a switch to VoIP is not difficult at all. We recommend finding a VoIP provider that offers support.