MIAMI, FL — (GENERAL RELEASE) — RingByName will be exhibiting at Enterprise Connect 2019 at The Gaylord Palms, in Orlando, Florida from March 18th to March 20th, 2019 at booth 2313.
Managing multiple locations / PBXs in your enterprise is giving the IT department headaches
The stress of managing multiple vendors and locations can be too much to bear. Frustrated and demanding users often see the IT Department as a villain keeping them from their calls. Frustration only grows as the complexity and number of deployments increases.
RingByName will debut its Enterprise Hero Platform (EHP), a single pane of glass management platform designed to allow for the management of multi-location / PBXs. With RingByName EHP, an Enterprise lowers its cost of support, increases control and improves user experience, resulting in better overall company operational performance that translates into a better bottom line.
RingByName EHP allows the enterprise to:
- Mitigate losses and downtime related to telecom fraud
- Consolidate services to a single vendor and gain a birds-eye view of their entire system via a single pane of glass
- Order, provision and update services, configurations, and route calls
- Use global features across locations with distinct localization
- Lower its total cost of ownership
- Have better cost controls and cost center billing
In essence, EHP increases the efficiency and capacity of support staff, allowing you to do more and decreases the indirect costs of deployment and on-going support.
Success in the field
Goodwill Industries of South Florida engaged RingByName for assistance in managing it’s distributed telecom assets which were housed across over 60 locations using disparate PBX systems, vendors, and telecom suppliers. The on-going costs to maintain their telephone systems were astronomical, and the use of multiple vendors meant they had high and unpredictable recurring and repair costs.
www.ringbyname.com · 6303 Blue Lagoon Drive, Ste 400· Miami, Florida 33126 · 855-345-RING (7464) toll free · 305-594-4340 fax
RingByName has been able to reduce their monthly direct telecom costs 43%, as well as increase the efficiency of their limited IT Support staff by 73%. They are able to leverage the use of the Enterprise Hero Platform (EHP) to quickly diagnose, make changes to services, and provision new numbers.
What EHP means for an IT Director
RingByName’s Enterprise Hero Platform (EHP) allows an IT Director to become the superhero. EHP simplifies telecom and elevates their workplace status by allowing them to manage multi-location / PBXs with a super user bird’s eye view. Come to Enterprise Connect 2019, and visit RingByName to take a picture as a real-life superhero in R! free photo booth (booth 2313).
RingByName is a cloud-based communications platform for businesses of all sizes and types. It helps companies build and retain relationships with their customers while running more smoothly. RingByName offers innovative features including a hybrid contact center solution, enhanced contact management, and integrated CRM so that companies can stay in touch anytime, anywhere. RingByName is headquartered in Miami, Florida and boasts hundreds of thousands of customers in 70 countries worldwide. For more information visit http://www.ringbyname.com
Rob Howard Senior VP, Business Development