SOLUTIONS
Our smarter business phone service
includes many winning features...
SOLUTIONS
Fly high above the competition with
our enterprise level tools for small businesses.
SOLUTIONS
Fly high above the competition with
our enterprise level tools for small businesses.
Business Phone Solutions
Features and Solutions by Biz Type
OUR FEATURES WILL MAKE YOUR BUSINESS WIN
E-Fax
Call Recording
Virtual Extension
Dial-in Teleconference
Caller Intelligence
Online Management and Administration
Business SMS
Advanced Call Routing
Customized Greetings & Music on Hold
Call Presence
Built-in CRM
Business Hours Rules
Click-2-Call Extension
Voicemail to Email
Call Reporting & Analytics
Easy Address Book Importing
Traditional PBX Features
Free Global Calling within Extensions
Integrated Message Alerts
Device & Mobile Compatibility
Toll Free Numbers
Web & Mobile Application
Text-to-Speech
Virtual Receptionist
Star Transfer
Quick Notes Sharing
Activity Tracking
Event Scheduling
Local Everywhere
Call Screening
E-Z Score
Call Queuing
Remote Call Pickup
View Features by Solution
NO COST CALLING*
MANAGE YOUR BOTTOM LINE EASIER WITH UNLIMITED CALLS
Get unlimited calls to the US and Canada for one low monthly price. Super low cost international calling too. Hey, call like your business success depends on it because in fact, it does. As a bonus, the money you save goes right to your bottom line.
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GREET*
GREET YOUR CONTACTS BY NAME
RingByName greets your contacts by name. Once a caller uses RingByName and has been identified, he or she is greeted by name from then on. This personalized attention to customers and potential customers means more people will choose to stay with your company plus more prospects will choose your business in the first place.
Learn MoreREMEMBERS
REMEMBERS WHO THE CALLER SPOKE WITH LAST
RingByName remembers who the caller last spoke with. This seems pretty logical but nobody else does it. We think it’s a powerful way to build relationships, not just take calls.
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HOURS & AVAILABILITY
KNOWS YOUR OFFICE HOURS AS WELL AS TEAM MEMBER AVAILABILITIES
RingByName knows your office hours as well as team member availabilities. What a concept, using a phone service to route calls to people when they are there. You’ll never lose a call. And you’ll probably gain a bunch more business while you’re at it.
Learn MoreCALLER PRIORITY
TREATS CALLERS ACCORDING TO HOW YOU DEFINE THEM
Our phone service treats callers according to how you define them. This means callers can be screened as VIPs, normal callers or even callers you want to block or blacklist. Chances are, this probably makes sense as a way to make you and your staff more productive every day.
Learn More
PERSONALIZED
PROVIDES A PERSONALIZED ANSWERING SERVICE
RingByName provides a personalized answering service. Use a pre-recorded message. Record your own message. Use standard on-hold music or add your own tunes. You can even type your own greetings and RingByName’s voice engine will say it. It’s up to you, but we believe that personalizing your message means a better and more personalized approach to successful business.
Learn MoreENHANCES YOUR CRM
IMPROVE ALL LEADING BUSINESS CRM AND SOCIAL NETWORKING TOOLS
We’re a great complement to most leading CRMs (Customer Relationship Management) and social networking sites. Import contacts from any source, including Google Contacts, Microsoft Outlook, and many others. Click to dial contacts from your CRM, Facebook, Twitter, LinkedIn or any other web site. You can use the built in CRM to make notes and other things, saving you lots of money every month.
SEAMLESS INTEGRATION
WORKS SIMULTANEOUSLY ON YOUR LANDLINE, MOBILE DEVICE AND COMPUTER
RingByName works simultaneously on your landline, mobile device and computer. This helps you stay in touch no matter where you are. In this 24/7 business world, staying in touch means staying ultra-profitable.
TRAVEL READY
MAKES YOUR TEAM MORE EFFECTIVE WHETHER IN THE OFFICE OR ON THE ROAD
RingByName makes your team more effective whether they are in the office or on the road. That’s because we create a single company-wide database that keeps track of all inbound and outbound calls. So everyone in the company can sell, service customers and build important business relationships.
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FORTUNE 500ISH
HELPS YOU PROJECT THE IMAGE OF A FORTUNE 500 COMPANY
Help your company project the image of a Fortune 500 company. All the important features and functionality of a sophisticated Enterprise quality phone system makes you look big. That instills confidence in your customers and wows your prospective customers. So whether your company has 1 employee or 100, your phone service will represent you well.
Learn MoreCHROME EXTENSION (CLICK2CALL)
Click2Call IS AVAILABLE FOR ALL RINGBYNAME USERS
This extension allows all RingByName users to call any phone number that is displayed on the web. This includes public sites as well as all online based CRM and social tools. So, if you need to contact a new prospect or just want to order lunch for the office, Click2Call allows it all to be done by simply clicking the number with your mouse.
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AMAZING THINGS HAPPEN WHEN YOU USE R!
E-Fax
.
Your company can send, receive and view faxes on the RingByName web and mobile app. Also you get your fax as a PDF in your email.
Learn More>
Dial-in
Teleconference
Need to have a meeting with your team or prospective client? RingByName will allow you to create, schedule, and send invitations to Dial-in Teleconference with dedicated telephone numbers and PIN codes. Learn More>
Quick Note
Sharing
Ever wanted to leave a Sticky Note on your co-workers PC? RingByName allows you to create and send notes easily to others helping you work quickly and efficiently. Learn More>
Built-in
CRM
RingByName offers a simple small business solution to the CRM question. For small businesses that want to build better relationships, RingByName’s CRM is the perfect solution. Learn More>
Event
Scheduling
Need a reminder to call back a client? Have you forgotten to join a conference call? With RingByName you can schedule meetings, calls, and discussions and share them with your team from within a single application.
Learn More>
Call
Presence
RingByName’s web & mobile application allows users to see the status of all extensions within the system. Tell who’s on the phone, with whom they are speaking and for how long, all at a glance. Learn More>
Team Activity
Tracking
RingByName allows your team to see what is going on inside your business. All calls are automatically logged and recorded and allowing for a birds eye view of your business communications. Learn More>
E-Fax
Your company can send, receive and view faxes on the RingByName web and mobile app. Also you get your fax as a PDF in your email.
Learn More>
Star Transfer
Your mobile phone gains the ability to transfer calls anywhere just like with an IP business desk phone. Transfer calls to yourself or to colleagues, and move an active call to or from your mobile, or you can even send it to your desk phone when leaving or returning to the office.Learn More>
Team Activity Tracking
RingByName allows your team to see what is going on inside your business. All calls are automatically logged and recorded and allowing for a birds eye view of your business communications.
Learn More>
Caller Intelligence
Have you ever wondered who the person is on the other end of the line? RingByName can provide businesses with valuable information about your perspective client and helping your business work more efficiently.
Learn More>
Dial-in
Teleconference
Need to have a meeting with your team or prospective client? RingByName will allow you to create, schedule, and send invitations to Dial-in Teleconference with dedicated telephone numbers and PIN codes. Learn More>
Online Management & Administration
Administrators can make changes to all of their system settings using a simple self-service web portal.
Learn More>
Call
Presence
RingByName’s web & mobile application allows users to see the status of all extensions within the system. Tell who’s on the phone, with whom they are speaking and for how long, all at a glance. Learn More>
Built-in
CRM
RingByName includes basic Customer Relationship Management software, allowing your business to track all of your interactions with existing and prospective clients, including the ability to post comments of conversations. Learn More>
Advanced Call Routing
Calls can be routed through menus, to departments, or to individuals within your organization. RingByName also features simultaneous routing of calls to cell phones.
Learn More>
Click-2-Call Extension
Allows you to launch calls from within your browser and integrates your RingByName system with your existing web based CRM or software.
Learn More>
Business Hours
Rules
Create business hours for your entire business, or for separate departments and route calls accordingly. Learn More>
Voicemail
to Email
Voicemails are automatically converted to MP3 and delivered to your email so that they can be accessed from any device. Learn More>
Call Reporting
& Analytics
Call reporting tool allows administrators to quickly gauge the volume of phone calls, employee call activity, and even access call recordings. All reports can be downloaded for further analysis or for billing customers.
Learn More>
Virtual Extension
Add additional internal extensions where you don’t need a full user, such as a break room or waiting area.
Learn More>
Traditional PBX
Features
Music on Hold, Transfer, and three-way calling all included at no cost.Learn More>
Integrated Message Alerts
RingByname will email voicemail, missed call and call back requests to you automatically. Learn More>
Device & Mobile Compatibility
RingByName is compatible with a wide variety of VoIP devices. Bring Your Own device or choose from one of our managed devices for the ultimate convenience.
Learn More>
Web & Mobile
Application
Complete control and visibility of calls using the RingByName mobile application. .
Learn More>
Text-to-Speech
.
Type in your greeting for a professional voice menu.Learn More>
Business SMS
SMS stands for Short Message Service and is also commonly referred to as a “text message”. With a business SMS, you can send a message of up to 160 characters to another device. Longer messages will automatically be split up into several parts. Most cell phones support this type of text messaging. Learn More>
Event Scheduling
Need a reminder to call back a client? Have you forgotten to join a conference call? With RingByName you can schedule meetings, calls, and discussions and share them with your team from within a single application.
Learn More>
Virtual Receptionist
Our Virtual Receptionist will answer your business phone 24/7 and will route your calls to the appropriate person or department, after greeting your client by name. You can even have your auto attendant greeting and system prompts in
three languages; English, Spanish and Portuguese. Learn More>
E-Z Score
E-Z Score is the latest addition to RingByName. E-Z Score is like caller ID taken to the extreme. It delivers business intelligence inside a business phone service. We call it Caller Intelligence. E-Z Score will give you Instant pertinent information about who call you, like demographics, financial and personal. Learn More>
Call Queuing
Ability for inbound calls to be held in queue in a department waiting for agents to pick up.
Learn More>
Remote Call Pickup
Ability for a user to pick up a call for him/her in another phone extension by punching his/her code.
Learn More>
Call
Recording
Call Recording allows you to set any department in your business to be recorded — for training purposes, regulatory compliance, sales confirmation.
Learn More>
Online Management
and Administration
Administrators can make changes to all of their system settings using a simple self-service web portal.
Learn More>
Call
Presence
RingByName’s web & mobile application allows users to see the status of all extensions within the system. Tell who’s on the phone, with whom they are speaking and for how long, all at a glance. Learn More>
Business Hours
Rules
Create business hours for your entire business, or for separate departments and route calls accordingly.
Learn More>
Call Reporting and Analytics
Call reporting tool allows administrators to quickly gauge the volume of phone calls, employee call activity, and even access call recordings. All reports can be downloaded for further analysis or for billing customers.
Learn More>
Easy Address
book importing
Import contacts directly from Google Contacts or import from your existing mail, or CRM using our simple import tool.
Learn More>
Web & Mobile
Application
Complete control and visibility of calls using the RingByName mobile application. Learn More>
Call
Recording
Call Recording allows you to set any department in your business to be recorded — for training purposes, regulatory compliance, sales confirmation.
Learn More>
Built-in
CRM
RingByName includes basic Customer Relationship Management software, allowing your business to track all of your interactions with existing and prospective clients, including the ability to post comments of conversations. Learn More>
Team Activity
Tracking
RingByName allows your team to see what is going on inside your business. All calls are automatically logged and recorded and allowing for a birds eye view of your business communications.
Learn More>
Call Reporting
&
Analytics
Call reporting tool allows administrators to quickly gauge the volume of phone calls, employee call activity, and even access call recordings. All reports can be downloaded for further analysis or for billing customers.
Learn More>
Customized Greetings
& Music on Hold
Ability to customize menu options using built-in Text-to-Speech function or by uploading MP3 files.
Learn More>
Built-in
CRM
RingByName includes basic Customer Relationship Management software, allowing your business to track all of your interactions with existing and prospective clients, , including the ability to post comments of conversations. Learn More>
Voicemail
to Email
Voicemails are automatically converted to MP3 and delivered to your email so that they can be accessed from any device.
Learn More>
Easy Address
book importing
Import contacts directly from Google Contacts or import from your existing mail, or CRM using our simple import tool.
Learn More>
Free Global Calling
within Extensions
There is never a charge for calls between team member extensions, whether they are in the same building, or across the planet.
Learn More>
Integrated
Message Alerts
RingByname will email voicemail, missed call and call back requests to you automatically. Learn More>
Local
Everywhere
Keep your current number or choose from a list of available local numbers (Check availability) with RingByName. Learn More>
Toll Free
Numbers
Add Toll Free numbers in the USA & Canada for only $4.95 per month. International Toll Free Numbers are available in several countries as well. Learn More>
Caller
Intelligence
Have you ever wondered who the person is on the other end of the line? RingByName can provide businesses with valuable information about your perspective client and helping your business work more efficiently.
Learn More>
Device & Mobile Compatibility
RingByName is compatible with a wide variety of VoIP devices. Bring Your Own device or choose from one of our managed devices for the ultimate convenience.
Learn More>
Star Transfer
.
Your mobile phone gains the ability to transfer calls anywhere just like with an IP business desk phone. Transfer calls to yourself or to colleagues, and move an active call to or from your mobile, or you can even send it to your desk phone when leaving or returning to the office.
Learn More>
Call Reporting
&
Analytics
Your mobile phone gains the ability to transfer calls anywhere just like with an IP business desk phone. Transfer calls to yourself or to colleagues, and move an active call to or from your mobile, or you can even send it to your desk phone when leaving or returning to the office.
Learn More>
Call
Presence
RingByName’s web & mobile application allows users to see the status of all extensions within the system. Tell who’s on the phone, with whom they are speaking and for how long, all at a glance.
Learn More>
Click-2-Call
Extension
Allows you to launch calls from within your browser and integrates your RingByName system with your existing web based CRM or software.
Learn More>
Call
Screening
Allows user to see who is calling on your web app.
Learn More>
Text-to-Speech
.
Type in your greeting for a professional voice menu.
Learn More>
Virtual
Receptionist
Our Virtual Receptionist will answer your business phone 24/7 and will route your calls to the appropriate person or department, after greeting your client by name. You can even have your auto attendant greeting and system prompts in three languages; English, Spanish and Portuguese. Learn More>
Quick Note
Sharing
Ever wanted to leave a Sticky Note on your co-workers PC? RingByName allows you to create and send notes easily to others helping you work quickly and efficiently.
Learn More>
Team Activity
Tracking
RingByName allows your team to see what is going on inside your business. All calls are automatically logged and recorded and allowing for a birds eye view of your business communications.
Learn More>
Event
Scheduling
Need a reminder to call back a client? Have you forgotten to join a conference call? With RingByName you can schedule meetings, calls, and discussions and share them with your team from within a single application.
Learn More>
Business SMS
SMS stands for Short Message Service and is also commonly referred to as a “text message”. With a business SMS, you can send a message of up to 160 characters to another device. Longer messages will automatically be split up into several parts. Most cell phones support this type of text messaging. Learn More>
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