What is cold calling in sales? What is the best way to use it in my company?
Questions like these are surprisingly common in a lot of growing businesses. But these common questions need to be answered once and for all for these companies to operate at the highest level.
All companies are in the business of making sales. As sales techniques and strategies developed, cold calling became a useful tool for many companies trying to get more sales and more clients. Let’s take a deeper look at cold calling and see how this process could help your business.
Cold calling is a phone sales technique that is quite different from other types of phone sales. Cold calling phone sales techniques are primarily defined as phone calls from a business to a potential customer that they have not had any previous direct contact with.
They are an effective type of solicitation that is one of the main core strategies that companies in the United States use to find new clients and drum up new business.
Cold calling is usually thought of as a sales technique that occurs only over the phone in a telemarketing environment. However, one of the first types of cold calling techniques that were ever used was door-to-door sales strategies; some types of “cold” strategies don’t necessarily need a phone to work effectively.
Cold Calling vs Warm Calling
As we stated above, cold calling is primarily defined as a solicitation made by a business to a potential customer that has never had any contact with them previously. In contrast, warm calling is a term that describes a sales process that occurs when a business solicits a potential customer that has had at least one previous contact with the company.
Both of these sales processes have different levels of efficiency and require different types of skills in the salespeople who are responsible for them. However, if a business takes the sales process seriously, they will engage in both of these types of calling strategies to maximize their profits over the long term.
How to get better at cold calling?
Call calling strategies are notoriously cumbersome and difficult to do properly. You need highly effective, determined and emotionally strong phone operators and salespeople to handle the stresses of cold calling regularly in an efficient manner.
However, the difficulty of doing cold calling techniques effectively doesn’t mean that companies can afford to ignore them completely. As a matter of fact, cold calling strategies are of growing importance in today’s business world because it is increasingly difficult to attract and maintain the attention of new customers.
It’s already more difficult than ever to maintain OLD customers in this fast-paced world! So it only makes sense that any company should use any and all practical methods at luring new clients. Cold calling, with the properly trained operators, can be quite effective at getting your business in front of new potential leads.
But what are some tried and true principles to help you and your salespeople get better at making cold calls?
The main principles to remember when cold calling are:
- Remember that most cold calls will not be successful so you must get used to rejection
- Stay focused on the call and treat each call separately from the previous one
- Stay disciplined and keep making calls throughout your shift consistently
- Always have an offer for your customer to take advantage of today.
Here at RingByName, we offer some of the best cloud-based business phone systems on the market to provide the foundation for your cold and warm calling strategies. If you need to improve your phone services or wondering about different ways to improve your cold calling techniques, please visit our website at https://www.ringbyname.com/cta_english/ or call us at 855-345-7464 anytime!