How often do you or any of your co-workers wonder how to be a good salesperson over the phone? There’s nothing to be ashamed about; it just means you are dedicated to your business and craft! No matter how good a person is at sales, it is a common desire to learn how to sell over the phone outbound more effectively. Every salesperson wants to learn phone sales techniques that close at a higher rate. This is because sales are extremely critical for a business’ operations.
Without sales, a business can’t generate revenue or profits. Without any revenue or profits, there simply isn’t any money for the business to grow or even operate. In essence, money is literally the life force of any business. This is why generating money is absolutely critical for any business to operate properly. Since the primary way that a business generates money is through sales, it makes sense why so many business operators are fascinated by practicing the best sales tactics over the phone.
When it comes to phone sales techniques that close, there are a few tried and true tactics that always seem to increase sales.
- Relating to the prospect
- Being direct
- Assuming the sale
- Having proper etiquette
- Leading the customer
- Trusting in yourself and your product
However, the best sales tactics won’t do very much without the proper technology powering the sales teams. This is why so many sales offices and call centers spend a lot of time trying to wrangle the proper technology to help their workflows and sales. One of these common technology services that are critical for a business sales center is a call queuing service.
What is call queuing? Call queuing is a function used by most inbound call centers; it is essential to maintain the best inbound phone sales techniques. When a phone call comes into the call center, a call queuing service will place the call in a “waiting line” until the next available call center specialist can answer the call. Usually, in order to incorporate call queuing into your business, you will need pay licensing fees or have to obtain an additional system to add to your phone lines called an Automatic Call Distributor (otherwise known as an ACD).
At RingByName, we offer a Call Queuing service for your business that allows you to run a call center from almost anywhere with minimal costs and setup. Our Call Queuing service eliminates the need for all of the extra equipment, licenses, software and fees that other competing services require. On top of that fact, our Call Queuing service is available for every single RingByName customer! Make sure you activate and use this service properly to increase your sales and customer retention. A proper call queuing system, such as the one we provide, is critical to making sure that you and your business minimize lost opportunities and transactions.
At RingByName, we also offer another tool that can greatly improve your team’s ability to use phone sales techniques that close: our My Activity and Team Activity options on our RingByName mobile application. Both the “My Activity” and “Team Activity” streams display all the call information for either you or your team, respectively.
These activity streams display:
- Inbound Calls
- Outbound Calls
- Missed Calls
- Call Note Updates
- Shared Events
Hopefully, this helps give you a clearer understanding of how these select RingByName services can help you and your team perform the best sales techniques over the phone at an even higher rate. RingByName offers some of the best services on the market to help you and your coworkers learn how to be a good salesperson over the phone. If you have any questions about any of our services or are looking for information on how to sell over the phone outbound or inbound better with our technology, please contact us any time at RingByName through our website at https://www.ringbyname.com/cta_english/. Let’s take your business and your sales department to the next level!